Customer Service Express


We can custom knit for our customers


Alpaca Shop Australia has been producing high quality of alpaca knitwear. We can custom knitwear s including jumpers, sweaters; cardigans; pullovers;  scarves; beanies ,pants, dresses, ponchos, capes, shawl, blankets and more. Our business is equipped to knit; and finish all knitted garments. We knit on Adelaide, South Australia so we can custom size special orders.
We use Alpaca 100% wool without nylon to give both warmth and durability. We knit a tight stitch that reduces pilling but is still very soft against the skin because we are using a soft micron yarn.
We can fully customise and meet your personal requirements by adding stripes, colour design and customer service.
Ask us about our great prices and service options, regarding colour matching; samples custom requirement you may have. We have a small team of dedicated customer service representatives to make sure every part of the process is hassle free. We can provide size range, tone colours available and more. Your knitted garment will be 100% Australian Made, ensuring the next generation appreciate quality and supporting local business.
Explain the ordering process?
It is easy and secure.
We've provided a simple catalogue for you to choose your colours, your favourite colour, plus over the graph size to choose from to help make your garment as individual. You're the designer.
When you are happy with your design simply add it to your cart, Alpaca Shop will ship your order to you within the specified postage timeframe.
When can I expect my order to arrive?
 As soon as you confirm your order, we get to work on it.
It will take us between 2 and 5 days to Knit, finish, wash, press and pack your garment.
When you confirm your order, you will send you using Australia Post postage service:
- Standard - Australia Post Standard delivery can vary between 2 and 7 days. The cost for this service is FREE
- Express - Australian Post Express delivery can vary between 1 to 4 days. The cost for this service is A$10.
- International Postage - transit time will vary between countries. The recipient will be liable for any occurring local duty, taxes and other import costs that may be charged by customs.

Design your own blanket and Scarf with your own logo.

Simply click on a blanket option below and then you will be guided to a design app where you can play with various colours, fonts, text and graphics. Our software is connected along the textile chain which enables us to stimulate innovation in partnership with other companies. We have become a rich source of inspiration for our customers. First please send us your questions to


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